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Level 3

Does Turbotax track the status of a paper return?

I mailed an 2019 amended paper return on 1/04, about three months ago, and should be getting a refund. I know it's going to take a long time.  Went back on Turbotax 2019 today to print out a form and TT say "return accepted".  So I went to the IRS website to use "Where's my Refund" tool and they have no info on it.  I did send it certified mail so I know it was received.  Just wondering if the TT message "return accepted" is legit.

2 Replies
Level 15

Does Turbotax track the status of a paper return?

TurboTax has no way at all to track a tax return that you mailed.   The software does not know that you put your return in an envelope and took it to a mailbox.  Anything you are seeing as "accepted" can only refer to a return that you e-filed---not one that you mailed.    So that is referring to the original return that you e-filed---not an amended return that you mailed.   


And you are correct--mailed returns do take a long time to be processed, especially amended returns, which take 4-6 months.     Eventually you will be able to track it on the IRS amended return site:


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 3

Does Turbotax track the status of a paper return?

Thanks for your answer.   I remember when I started my amended return, using a copy of my already e-filed return,  it said accepted.  Of course, that's where the status was pulled from.


Also, your link Where's my Amended Return worked as opposed to the Where's my Refund.  It shows it has been accepted at that link.

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