Direct deposit

If you have not e-filed or mailed your tax return already you can change how you want to receive your refund, go to the "File" section and enter/review/update to make the change:

• Login to TurboTax your account and go into your tax timeline, select the File tab.
• There are three steps listed. Click on Start/Revisit next to Step 2.
• You'll have the choice for in my bank for direct deposit or paper check to receive in the mail, make sure the I want my refund deposited into this account box is unchecked.
• Select paper check and then click continue at the bottom.  Please see this TurboTax FAQ for more information.

Once your return has been accepted (or mailed), it's too late to change direct deposit bank account information. If the info you provided is for a closed or invalid account, the government will mail you a refund check. Now, if your recently e-filed return is in pending status, wait to see if it is either accepted or rejected.

• If rejected, open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return with any applicable corrected information.
• If accepted, you'll get your refund check in the mail or will be direct deposited if you listed a valid bank account when you filed.

Please see this TurboTax FAQ for more information.

I have yet to receive my refund by check thru the mail it was sent for direct deposit in February on the 26th my acct was closed due to fraudulent activity by someone and now I have to go thru this nonsense n wait on my money like I did something wrong no someone’s ignorant behavior hacking my bank acct caused this and id like to know where my check is I’m a single mom of 3 this is sad and not fair CAN I POSSIBLY GO TO IRS OFFICE WITH ID VERIFICATION AND PICK UP MY REFUND CHECK PERSONALLY BEFORE SOMETHING ELSE HAPPENS LIKE IT MYSTERIOUSLY GETS LOST IN THE MAIL NEXT UNBELIVABLE 

I have 2019 TT Deluxe.  These instructions do not match the sequence/options that come up when I select the file tab.  I have been unable to find anything to help enter my direct deposit information - nor was I ever prompted to do so.  Please advise