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New Member

Didn’t get tax return

Hi, I didn’t get my tax return when I have already filed it on 3 months. Can you guys please let me know what’s going on?

4 Replies
Expert Alumni

Didn’t get tax return

Once your return has been accepted by the IRS, the refund process is completely under the control of the IRS. The IRS says that most refunds would be issued within 21 days. But some returns need more processing and refunds will take longer, especially during these Covid-19 times when some IRS agents still work remotely.


Please read this IRS FAQ for more information.


This IRS document outlines IRS operations during Covid-19 times.


Please be patient, the situation will get better soon as some IRS agents are returning to their desks. You can check the status of your refund at this IRS web portal.

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New Member

Didn’t get tax return

Hi I already filed March 30 2020 it be here by now I don’t know and how do I know if I complete the full Paper work?

Tenzin d tamang
New Member

Didn’t get tax return

Hi I did tax file from turbo tax almost like three months before but I don’t no why it’s didn’t came can u plz check my tax return

Level 15

Didn’t get tax return

Did you efile or mail your return? They just started processing mailed returns that have been stacking up. See this IRS page for the latest information

If you efiled....Was your return Accepted? First double check your efile status here

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,

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