DID NOT RECEIVE MY FULL REFUND

22 replies
87 views

After being very patient I received the wrong amount of refund in my account a 3rd of my refund is missing I checked for off sets and have none. I paid to get my refund in 21 days and it has been way over 21 days and now we have this issue of a portion of our return is missing, something to do with TPG?

Been doing my taxes with TurboTax for like 9 years now what is going on?

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ArroyoHomeAuthor

Level 2

Wow, so many people having the same issue. Please keep me posted on your situation and let’s help each other!

Colleenroma

Level 2

I agree!!! What can we do? I'm $1800 short!

ArroyoHomeAuthor

Level 2

Call, post on Facebook and Twitter, instagram etc because no one is helping and they blame the irs but everyone is pointing at TPG bank in Santa Barbara.

Changingthegamemalone

Level 2

1200 hundred short and was deposited February 24th, think I'm owed some interest now since it's been a month lol anyone get their reminders yet?

Tincan55

Level 2

We are missing 2,800.00 and I will not buy Turbotax any more and we will be going to IRS to find out what happen to it?

edgjohn1

Level 2

Same thing. Short over 2000. ?

nu-athena

Level 4

I just got off the phone with the irs, I was able to get through by using phone prompts that I want to set up a payment.

I just got off the phone with the IRS. They told me TPG had their bank account numbers take $1368 of my refund, then my bank account numbers took 4138.11. The irs issued me $5506.11. The irs stated this is how I had my refund set up, which is insane. Id never in my life set up my account for Turbo tax to steal that much. They said I owed no debt I already paid it off.

They told me to file form for tax preparation fraud form 14157a

So I'm filling that out now.

nu-athena

Level 4

@ArroyoHome

I just got off the phone with the irs, I was able to get through by using phone prompts that I want to set up a payment.

They told me to file form for tax preparation fraud form 14157a

So I'm filling that out now.

Kanong03

Level 2

I did not even get HALF of my refund! What am I supposed to do

PR1515

Level 2

This TPG thing happened to me too. I’m not getting my full refund back that turbo tax stated I am suppose to get. I’m not quite sure why or how I can fix this.

HeatherPLO

Level 14

In this public forum, we cannot diagnose why your refund has been reduced. For additional information, please see this Help Article or this TurboTax blog post.

@PR1515

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Tiffyp178

Level 2

I amended my taxes and now I go into the turbo tax app and it says I received more then what I did for the first one. They better fix it before they send only 980 out bc I was shorted 610 if I’m looking at this right and I don’t even know who I would talk to about this