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smithc00
New Member

Desktop app stops responding when attempting to print

I have filed my 2023 returns (both federal and state), however when I attempt to print the app stops responding. I don't get past the spinning ball. No print dialog box. No opportunity to save as PDF or even open as PDF. I already have Adobe Reader installed/updated. The app is also up-to-date.

 

I installed the app (since we have 5 downloads) onto another Mac with the same result.

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1 Reply
CatinaT1
Expert Alumni

Desktop app stops responding when attempting to print

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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