Delayed refund.

[russellu]

Good morning,

I had to submit my 2022 tax return by mail because the IRS kept rejecting it due to  a problem signing the return electronically.

I mailed my 2022 return on April 3, 2022 and observed it being picked up by the mailman. I should have received a $2069 refund. It appears that the IRS has not processed it yet.

Can you assist me in this matter? It is impossible to contact the IRS as thy don't list any way to contact them.

Thank you

Russell F. Underwood

[DoninGA · Accepted solution]

Sorry, TurboTax cannot intervene in this matter.  You will have to contact the IRS for the status of your tax return and any tax refund due you.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

[russellu]

Thank you very much

Russell

[fanfare]

IRS does have a telephone number.

If your 1040 shows a refund, the place to start is the REFUNDS page at www.irs.gov

@russellu 

[xmasbaby0]

The IRS does not share any information with TurboTax after a tax return has been filed, whether it  was e-filed or mailed in an envelope.  It takes the IRS much longer to process mailed returns, so even though you saw the mailman take it from your end, a human at the IRS has to open the envelope and enter the information into the system.   When they do that, you will be able to see information on the IRS refund site:

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds