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Level 2
March 3, 2020
Question

Debit card/direct deposit

  • March 3, 2020
  • 3 replies
  • 19 views

I selected to have my tax refund put on a turbo tax debit card on Feb 14. The app stated i should receive my card by Feb 25. It is now March 3 and i still haven't received my card. I called and reported never receiving it so now theyre sending me a new card. Will my refund still go onto my new card? If i do not receive my card before my tax refund is sent will i have to wait 4-6 weeks for a paper check even though i selected direct deposit? 

    3 replies

    Level 8
    March 3, 2020

    Please use this link for assistance with the Advance refund process, be sure to click on all relevant topics to your situation: About the Refund Advance application process - Community

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    Level 2
    March 6, 2020

    It says that is not available for 2019 taxes 

    Level 15
    March 6, 2020

    For questions regarding your Turbo Visa Debit Card please visit TurboDebitCard.com or call toll-free at (888) 285-4169.

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