Skip to main content
Level 1
Mar 30, 2020 4:00 AM UTC
Solved

Charge

I was charged for my federal return, in confused as to what exactly is free and will I be refunded from Turbo Tax considering I filed before knowing that it was free?

    CarissaMAnswer
    Level 15
    Mar 30, 2020 4:34 PM UTC

    You can read over our blog entry here to check what is included in the free version. 

     

    Normally once you have filed your return, there are no refunds. You can try to contact customer support to see if they can do anything, we cannot here as we are an online forum and cannot access your account. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

    2 replies

    CarissaMAnswer
    Level 15
    Mar 30, 2020 4:34 PM UTC

    You can read over our blog entry here to check what is included in the free version. 

     

    Normally once you have filed your return, there are no refunds. You can try to contact customer support to see if they can do anything, we cannot here as we are an online forum and cannot access your account. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    Aug 29, 2020 4:29 PM UTC

    I have been charged twice