Century Bank says Turbo Tax has not informed them that my Taxes were approved. I qualify for the advance. Is there a glitch?

Fearnoman40 · ‎January 27, 2023

Can someone calls them or manually approve it on your end, please?

HeatherPLO · ‎January 27, 2023

For this, we ask that you please verify that the primary tax-payer name is the same as the Credit Karma account created for your Refund Advance. If it does, please reach back out here for the next steps.

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Fearnoman40 · ‎January 27, 2023

Yes my information matches on turbo and credit karma

HeatherPLO · ‎January 28, 2023

If it matches, the next step is to reach out directly to Credit Karma on their Contact Us page.

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Century Bank says Turbo Tax has not informed them that my Taxes were approved. I qualify for the advance. Is there a glitch?