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Level 2

Question

Cannot view or print my tax return

Forum|Forum|6 years ago
May 18, 2020
5 replies
19 views

cannot download pdf

TurboTax Deluxe Online

Level 15

Are you signed into your TurboTax account or what kind of error are you receiving when you try to view or print your return?

How do I get a copy of a return I filed this year in TurboTax Online?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

janlance13Author

Level 2

I click on the download button. The document asks if I want to view or save. If I click view, the box disappears. If I click save, it gives a txt file instead of a pdf. I tried yesterday also with no luck.

Level 15

Why is my PDF downloading as a .txt file in Microsoft Edge?

If you're using TurboTax Online, you may experience Microsoft Edge saving the PDF version of your tax file as a .txt file.

Solution

There are two ways to solve this issue:

Change your browser (to Google Chrome or Firefox, for example) and save from there.
Replace the .txt extension with .pdf.