Cannot Open 2018 File

[patmac59]

Hi,

I'm using the same computer as last year, all software installed on the hard drive and this is what's happening:

- Double click on 2018(to check an entry in it), it opens, I select Amend and I get no files found, hit find tax files and nothing.

- If I select begin a new one, it finds the 2017 files to transfer to start a new return.

- A search of the hard drive for *.tax2018 produces the file I need, can open it via double click.

- Just can't open from the TTax user interface.

Something to do with the path?

Any input will be much appreciated.

Thanks for your time

[AkinaLO]

Please refer to the article below for help opening your .tax2018 file.

I have a ".tax2018" file. How do I open it? 

Please see below.

Find your tax data file (.tax file) in Windows - Community

[patmac59]

Thanks for your reply.

In the past, I've been able to open up the past four year's returns and look at them from the TT program, now I can't.

As stated, all the software is on the computer. If it wasn't, I wouldn't have been able to process my returns for the past five years, correct?

Earlier this year I went into each of the past five years returns, through the program and saved each return as a PDF, and then backed these files up on an external drive.

Possibly something happened to the path that TT is looking for? Knowing what that path is would be helpful, so I can verify that it hasn't changed for some reason.

Thanks

[TerukoL]

TurboTax could be defaulting to a folder called "TurboTax" on your C drive. In the past, it did go to a TurboTax folder within the Documents folder. I would suggest checking both folders as possible default paths.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

[patmac59]

Thank you.

It has to be me...LOL. Once today, while saving one of the returns, the file didn't go to Documents-->TurboTax folder. It went to one of the backup folders I saved things to earlier this year. I did a "save as" to the TurboTax folder, and it was fine/there. When I saved this return again, it went to the right place. It appears to me, the file is saving to the last path that was used. I use "appears" carefully because I could be way off....Thanks again.