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gjkbear
Returning Member

Cannot file Amended IT-40

I am using TurboTax Premier Desktop and need to file an amended return for my recently filed 2021 taxes for both Federal and Indiana.  When I try to complete my amended return, I get the following Error response when TurboTax reviews my amended return:

"Form IT-40: _ The Indiana tax return can't be amended at this time.  Do not file the amended return until calculations are finalized in the upcoming release of ProSeries/Indiana."

This form at all on the list of available forms that one of the experts attached to a previous response to this question in the community (which I cannot locate now).

I called support last week and they were clueless.  Spent 26 minutes on the first call, the agent put me on hold and then dropped my call.  On the next attempt, I spent 31 minutes, the agent sent me an email with a worthless link as he obviously did not understand my question.  Then got a survey from the SalesForce software they must be using in their contact center.  The email informed me that my TurboTax case was closed even though the agent assured me I would get a call back and that the case would remain open until I received an answer to my question which, I thought, was relatively simple.  

So, my question is--WHEN will I be able to file my amended return and why am I getting an error related to ProSeries when I am not using that product?

 

 

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1 Reply
SForrestLO
Intuit Alumni

Cannot file Amended IT-40

It is possible the forms needed for your state are not available.

For up-to-date status, refer your customer to the federal and state forms-availability articles.

IRS forms availability table for TurboTax individual (personal) tax products
State forms availability table for TurboTax individual (personal) tax products

 

If the form becomes available sooner than currently published on that Help Article, the article will be updated to provide the new availability date.

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