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jkeaveny07-gmail
Returning Member

Cannot e-file amended return still despite instructions from TurboTax staff member yesterday. Site will still not accept my credit card. I have followed all suggestions.

I spoke to support yesterday, made the credit card address changes as instructed, waited to try again until today and it still won't accept my legitimate credit card. Should I buy a desktop version of TurboTax and do it that way?
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2 Replies
CatinaT1
Expert Alumni

Cannot e-file amended return still despite instructions from TurboTax staff member yesterday. Site will still not accept my credit card. I have followed all suggestions.

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service 

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jkeaveny07-gmail
Returning Member

Cannot e-file amended return still despite instructions from TurboTax staff member yesterday. Site will still not accept my credit card. I have followed all suggestions.

No success.

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