CAn you help me, Im getting an error when trying to update while logging in?

ldroker1 · ‎January 25, 2024

I'm getting an error regarding State Prep, it says it failed to download

CatinaT1 · ‎January 26, 2024

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

CatinaT1 · ‎January 26, 2024

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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