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ldroker1
Level 1
Jan 25, 2024 9:18 PM UTC
Solved

CAn you help me, Im getting an error when trying to update while logging in?

I'm getting an error regarding State Prep, it says it failed to download
CatinaT1
CatinaT1Answer
Alumni - Intuit
Jan 26, 2024 3:30 PM UTC

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.   

  

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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CatinaT1
CatinaT1Answer
Alumni - Intuit
Jan 26, 2024 3:30 PM UTC

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.   

  

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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