Can’t retrieve temporary card info

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TurboTax Deluxe Online

AkinaLO

Level 15

Please check your junk/spam folder in your email account. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account,

call them toll-free at (888) 285-4169.

Please refer to the following help article for more information. About the Refund Advance temporary card - Community

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Kwall97925

Level 2

Can you re send the information? I call the number and it asks for my card number I do not have it

TiffanyL

Level 11

For the Refund Advance, you should receive an email with instructions on how to create your online account. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you are still having issues with creating an account, or logging into your Turbo Prepaid Card online account, you can use the link below for assistance:

About the Refund Advance temporary card

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"