You'll need to sign in or create an account to connect with an expert.
No one can check and initiate a refund for you, but we can tell you how you can check on it. But first you need to explain your situation more and please clarify something in your question.
What do you mean by "haven't received tax refund in full amount?" What did you mean by "full amount?" Did you receive "some" of the refund? If so, who was it from? Was it a Federal refund or a state refund? If you are supposed to get both refunds, they come separately at different times from different places. So if you are expecting both, don't go by the total amount.
Your Federal refund amount is shown on your Form 1040, Line 20a.
You also appear to be using Free Edition. Was everything completely free for you, or did you have any TurboTax fees at all? If you had any optional TurboTax fees (PLUS, Audit Defense, etc.), did you choose to pay them out of the Federal refund?
If the IRS or state reduced your refund for some reason, they will send you a letter in about 3 weeks or so explaining why.
So please explain more about your situation and "which" refund you are referring to (Federal, state, or both), and what you are experiencing.
Or have you not received any refund amount at all? If that's the case, we can tell you some additional things to check and do.
sphoward wrote:
Still no refund
sphoward:
In another thread you said you received a 4464c letter and that you currently have a 60-day review that is up on August 6.
If you need any more info, you'll need to speak to a live agent at the IRS. I'll also tell you how to contact the IRS Taxpayer Advocate Service below, who may be able to help if you have an economic hardship or can't get good info from the IRS.
There may be a phone number to use on your IRS letter. Otherwise, here's how to reach a live agent at the IRS:
800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
I usually use a speakerphone so I can work on something else while waiting.
If you don't get good info/results from the IRS, you can contact the IRS Taxpayer Advocate for your area. They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
CrisPS
New Member
perezjo
New Member
cynthiabenitez0622
New Member
prstraub1
Level 1
tdvorak1
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.