Can I get a refund for software I purchased that doesn’t work for my computer

ashley-brooks4 · ‎July 15, 2025

xmasbaby0

Did you purchase desktop software for a computer that does not meet the system requirements?

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

You can still use online software if your computer does not meet the requirements for the desktop download. You cannot pay for online software using the license key, though. Online is priced very differently.

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Can I get a refund for software I purchased that doesn’t work for my computer