Been almost a month and haven't received my card yet???
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
darkmalik
New Member

Been almost a month and haven't received my card yet???

 
3 Replies
rt75624
New Member

Been almost a month and haven't received my card yet???

After successfully registering for the Turbo Prepaid Visa® Card, you should receive your card via USPS mail with 5-10 business days. To report a card that was lost, stolen, or never received, please click here to report it lost/stolen.

You may also reach the Customer Care department, toll-free at (888) 285-4169.

To learn more on this topic, please refer to the FAQ: How to get your tax refund on a Turbo Prepaid Visa® Card.

https://ttlc.intuit.com/replies/6419975

Singaholic93
New Member

Been almost a month and haven't received my card yet???

I have been having the same issue.  Thwy sent one card and it apparently got lost in the mail so they sent another one and I still haven't received it. I have been without a paycheck for over a month I need that card.

JotikaT2
Employee Tax Expert

Been almost a month and haven't received my card yet???

Please contact Green Dot at the number located at the bottom of the link below.  Select Can I get my money off of the Turbo Visa Debit Card to contact a specialist who will be able to assist you.

 

Contact for assistance with Turbo Visa Debit Card

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
v
Privacy Settings