After successfully registering for the Turbo Prepaid Visa® Card, you should receive your card via USPS mail with 5-10 business days. To report a card that was lost, stolen, or never received, please click here to report it lost/stolen.
You may also reach the Customer Care department, toll-free at (888) 285-4169.
To learn more on this topic, please refer to the FAQ: How to get your tax refund on a Turbo Prepaid Visa® Card.
https://ttlc.intuit.com/replies/6419975
