Suddenly, I got a message from credit card that Intuit charged $75.25 on this Wed (11/4).
I haven't use recently after March for Tax refund.
How can I refund? I don't think I have joined periodical payment membership.
And I would like to stop my any kind of membership in Intuit.
Thank you,
You'll need to sign in or create an account to connect with an expert.
Sounds like you missed the reminder emails for the Advantage account renewal ...
First, here's to stop your Advantage membership (annual subscription):
https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription
And here's an online refund request form. Submit it within 60 days of having received your product.
https://support.turbotax.intuit.com/forms/refund-request.jsp
If you have any problems with the refund form, here's how to reach TurboTax Support by phone:
If you are an Advantage member, log into your Advantage account and scroll down past the FAQ links. Near the bottom of the page you should find a special Advantage phone number to directly contact Customer Support.
If you are not an Advantage member, use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
https://support.turbotax.intuit.com/contact
Hello,
I appreciate you for kind advice.
I checked and logged in as your comments, but I haven't signed up Advantage membership (annual subscription).
I wrote my question in support team (https://support.turbotax.intuit.com/contact). Because I am living in other country, so I can't call directly.
Thank you,
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