turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

super_who_fandom
Returning Member

Auto debit, no receipt sent

I just paid my auto debit before it would come out of my bank. It went to the "thank you for your payment" page...but was not taken out of my account nor did I receive an email saying it was paid. Is there a way someone could look into this?

Screenshot_20200325-143648_Samsung Internet.jpg

 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarissaM
Intuit Alumni

Auto debit, no receipt sent

This would be something you need to contact customer service over the phone so they can look into it. We have no way to access your account online with this public forum. 

 

Please click here to contact customer support. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies