turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

alexbald
New Member

Any ideas why the IRS “get my refund” app is saying they haven’t received my return when Turbo Tax says they received it on 2/19/20?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
jrmjrm
New Member

Any ideas why the IRS “get my refund” app is saying they haven’t received my return when Turbo Tax says they received it on 2/19/20?

The information sent to me in no way answered the question I asked. Doesn’t even come close.

 

NashayLO
Intuit Alumni

Any ideas why the IRS “get my refund” app is saying they haven’t received my return when Turbo Tax says they received it on 2/19/20?

The IRS refund app may not have updated. With apps, at times, they may need to be uninstalled and reinstalled, to work properly. Also check, the IRS Where’s My Federal Refund? site, to see if your information is updated there. If not, please contact us, for further assistance What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies