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alexbald
New Member

Any ideas why the IRS “get my refund” app is saying they haven’t received my return when Turbo Tax says they received it on 2/19/20?

 
2 Replies
jrmjrm
New Member

Any ideas why the IRS “get my refund” app is saying they haven’t received my return when Turbo Tax says they received it on 2/19/20?

The information sent to me in no way answered the question I asked. Doesn’t even come close.

 

NashayLO
Intuit Alumni

Any ideas why the IRS “get my refund” app is saying they haven’t received my return when Turbo Tax says they received it on 2/19/20?

The IRS refund app may not have updated. With apps, at times, they may need to be uninstalled and reinstalled, to work properly. Also check, the IRS Where’s My Federal Refund? site, to see if your information is updated there. If not, please contact us, for further assistance What is the TurboTax phone number?

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