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wrmiles
Returning Member

Another strange e-mail from Turbotax

I received an e-mail from TurboTax suggesting that I finish up and file.

 

I signed into my online account and verified that I had already finished the return and submitted the return for filing.

In addition, the e-mail showed a graphic at the top depicting a Federal refund quite a bit different than what I will be receiving.

 

Anybody know what is going on? I am losing confidence in TurboTax.

6 Replies
TiffanyL
Employee TurboTax Specialist

Another strange e-mail from Turbotax

Please see the FAQ link posted below for assistance. You can also reach out to TurboTax customer service for assistance:

 

Avoid phishing scams and spoofed sites

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wrmiles
Returning Member

Another strange e-mail from Turbotax

Your response sems to indicate that the e-mail I received was phishing or otherwise fake.This is the e-mail address, which looks legit to me. Is it?

[email address removed]

 

 

 

wrmiles
Returning Member

Another strange e-mail from Turbotax

Your system removed the e-mail address. It is edited.

 

[Email removed]

TiffanyL
Employee TurboTax Specialist

Another strange e-mail from Turbotax

You can confirm that it is an email from TurboTax, and that at the very bottom of the email there is a link that allows you to unsubscribe to TurboTax emails. If you have additional concerns you can contact customer service using the FAQ link provided below:

 

TurboTax customer service

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troyle
New Member

Another strange e-mail from Turbotax

I've looked at your links to tell people how to unsubscribe from these Intuit reminders. Your links in the email do NOT provide any path to unsubscribe. Neither does any features provided in my Intuit account.

CarissaM
Employee TurboTax Specialist

Another strange e-mail from Turbotax

  1. While in TurboTax,
  2. Open your Intuit Account listed on the lower left side of your screen,
  3. Select Data & Privacy,
  4. Scroll down to Direct Mail
  5. Select Click here to opt out of direct mail marketing
  6. On this screen you can turn off all notifications from TurboTax.

@troyle

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