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Level 2
February 6, 2021
Question

Another strange e-mail from Turbotax

  • February 6, 2021
  • 6 replies
  • 34 views

I received an e-mail from TurboTax suggesting that I finish up and file.

 

I signed into my online account and verified that I had already finished the return and submitted the return for filing.

In addition, the e-mail showed a graphic at the top depicting a Federal refund quite a bit different than what I will be receiving.

 

Anybody know what is going on? I am losing confidence in TurboTax.

6 replies

Level 11
February 6, 2021

Please see the FAQ link posted below for assistance. You can also reach out to TurboTax customer service for assistance:

 

Avoid phishing scams and spoofed sites

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wrmilesAuthor
Level 2
February 7, 2021

Your response sems to indicate that the e-mail I received was phishing or otherwise fake.This is the e-mail address, which looks legit to me. Is it?

[email address removed]

 

 

 

wrmilesAuthor
Level 2
February 7, 2021

Your system removed the e-mail address. It is edited.

 

[Email removed]