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Tross777
Returning Member

Amend

I recieved an email saying my tax documents were available to amend but when I clicked the link and went through the process they still weren't available. Any idea why or how long of a wait I still have before I can amend?

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5 Replies
Anonymous
Not applicable

Amend

It should be showing available now!

Tross777
Returning Member

Amend

Nope, still tells me some of my forms aren't ready yet.

MichelleLO
Expert Alumni

Amend

@Tross777 are you by chance using TurboTax for Windows? If so, you may need to manually update your software.  Please see the below TurboTax FAQ for assistance with manually updating your TurboTax software:

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

 

If you are using TurboTax Online, you may want to try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 
Please see the following TurboTax FAQ's to assist with this:

Clear cache: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135 
Delete cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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Tross777
Returning Member

Amend

I'm using turbo tax online and I cleared my cache and all that but still shows my state is unavailable for amending still. All it says is unavailable by mail until 3/05/2020.

Anonymous
Not applicable

Amend

Some state forms aren't ready for tax filers.  If you have additional questions about those forms, you can reach out directly to your local state agency 

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