almost 10 months since i filed and still no refund

[candy25]

this is so frustrating i filed on feb got accepted right away and they i received a letter that i was under review for 60 days then after those 60 days i received another letter that i needed to verify my income and send some documents after i sent the documents they were asking for they told me to wait another 60 days to receive an answer its been past the 60 days and no letter so i called and the agent told me that they weren't able to resolve my problem and that she would be referring me to another department and that i will be getting a call in 5 days!!!! are you serious? why is this happening i already left my information for my local TAS they said it would take one business day to contact me i really hope they can help me .. who else has been through this? or am i the only one?

[Carl]

Unfortunately, nobody at TurboTax or in this public forum can be of any real help to you. I can only suggest you contact your local tax advocacy office for assistance with this. That's what they're there for.

https://taxpayeradvocate.irs.gov/contact-us