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mcrautomation
Returning Member

All prior years returns and documents are gone

I logged on and i am trying to access 2023 to amend it but there is nothing my Documents folder for any of the many years that I have used TT to fil return Nothing there and support is a Joke Not finding any way to contact anyone to fix this problem

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All prior years returns and documents are gone

As stated in your prior post for the same subject -

 

Do you have more than one TurboTax account?  See this TurboTax support FAQ for how to view all of your accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

 

Once you have the correct User ID -

 

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

 

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

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