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Level 2
Feb 15, 2020 11:58 PM UTC
Question

After file taxes

I'm trying to check the status of my tax return but it's saying my information is incorrect

    3 replies

    Level 14
    Feb 16, 2020 3:43 AM UTC

    Are you ensuring that when you enter in your refund amount you are taking out any Turbo Tax fees, etc?  Please see the below FAQ for additional information:

     

    https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr/00/26435

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    Mar 18, 2020 4:50 PM UTC

    I submitted my taxes about three times because I'm unaware of how to do it correctly and I paid $130 for deluxe TurboTax packet which is already been deducted for my refund and I have not received the guidance I would expect $130 to cost so I need help either I'm ending it sending it or canceling my Amendment

    Level 12
    Mar 18, 2020 5:02 PM UTC

    As you prepare your taxes, you can quickly connect with one of our credentialed tax experts using one-way video or phone. Make sure you're in a TurboTax Live product. For more info please click the link below.

     

    How do I get TurboTax Live? - Community

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"