turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Tina4
New Member

My refund was accepted 1/14/2019 it showed the bar as accepted. Now the bars are gone as well as the expected refund amount....am I not getting it?

Is there a problem with my refund

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
KatrinaLO
Intuit Alumni

My refund was accepted 1/14/2019 it showed the bar as accepted. Now the bars are gone as well as the expected refund amount....am I not getting it?

After acceptance, but before processing the status may not be available. If you contact the government or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it.   

Once you've confirmed your return has been accepted, you can begin to track your refund. The IRS issues most refunds in less than 21 days, although some require additional time. Please see below for more information on tracking your refund: https://ttlc.intuit.com/replies/5340655


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies