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Activation Code for tax 2024 incorrectly entered to a wrong account

I bought turbo tax online for the year 2024 but I mistakenly entered into a turbotax account that I have never used to prepare any tax return. I initially thought that the turbotax account where I entered the activation code was the one that I have used in filling my tax returns last year.  When I tried to create a tax return for 2024, it didn't lead me to carry forward my filed tax return last year because it was not the correct turbotax account.  So I tried entering the activation code to my correct turbotax account but the said code doesn't work anymore. 

 

Please help get the activation code move from the incorrect turbotax account to the correct account.  Thank you in advance for the help/

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