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Access is Denied

When attempting to log in to TurboTax, I receive the message Access is Denied. Not sure why...

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4 Replies

Access is Denied

Can you give us more information? Desktop or online? 

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Access is Denied

Online

Access is Denied

It sounds like you are may be entering the wrong user name or password. If not, try clearing your cache and cookies on your browser, or using a different browser all together.

 

If you still have problems, call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
CJMB
New Member

Access is Denied

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