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Level 2
January 8, 2024
Question

Access is Denied

  • January 8, 2024
  • 2 replies
  • 34 views

When attempting to log in to TurboTax, I receive the message Access is Denied. Not sure why...

    2 replies

    CatinaT1
    Level 15
    January 8, 2024

    Can you give us more information? Desktop or online? 

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    Level 2
    January 8, 2024

    Online

    CatinaT1
    Level 15
    January 8, 2024

    It sounds like you are may be entering the wrong user name or password. If not, try clearing your cache and cookies on your browser, or using a different browser all together.

     

    If you still have problems, call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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    Level 2
    October 11, 2024

    Have you used TurboTax Offline lately?