9 months still nothing off past 2 yrs returns nor stimulus

[Keithm5775]

I filled married joint for and first time 6/20, I has to file 18 & 19 late for to medical issues. I sent copies of everything including photo ID and my pins. We’re due back 8500 total plus both stimulus for COVID. I’ve contacted them numerous times. The response I get charges every time. I’ve resent any papers twice. Still nothing, I’ve contacted a tax asst which was 4.5 hours just one call. Told to sit and wait, that was sept. I am sitting and waiting for my hardship luckily I’m not holding my breath. I have been diagnosed with cancer since filing and had a serious car accident which has left my spine needing several surgeries and a brain injury. I filed with turbo tax and asked for help. No one ever returns my msgs. I mentally and physically can’t deal with this anymore. Meanwhile bills still keep coming. What is the easiest way to get them to pay me my refunds? Please I’m desperate. 

[JohnW152]

Based on what you’re describing, this seems like a classic instance in which the IRS’s Taxpayer Advocate Service could be of assistance.

You state that you’ve “I’ve contacted a tax asst;” this doesn’t sound like the Taxpayer Advocate, but even if it was, you should contact them again.

Please see the TurboTax Help article How Can the Taxpayer Advocate Service Help Me? and the IRS's Taxpayer Advocate Service page for guidance.