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Level 2
February 13, 2021
Question

2nd time e-file rejected

  • February 13, 2021
  • 1 reply
  • 1 view

This was message on your e-mail  "ND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records."  The amount is correct, but I do not see an option for Self Select PIN.  I will try again. 

1 reply

Level 12
February 15, 2021

If you're trying to enter your self-select PIN instead of your AGI, please refer to the "What if I want to use my signature ID (self-select PIN instead of my AGI" section in the following Help Article:  TurboTax Online instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from last year doesn't match IRS records

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linloseeAuthor
Level 2
February 15, 2021

It looked like turbo tax was asking for both AGI and pin?es 

Level 15
February 15, 2021

Were you able to resolve the issue?

@linlosee

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