2024 taxes paid but still receiving CP14

[devin2l]

Hi,

I filed electronically on April 7 using TurboTax and paid the amount owed.  However, I am now receiving a CP14 bill including interest dated May 12 that says I didn't pay my taxes.

I have the credit card charge showing it was clearly made.  Why am I receiving this notice, and how can I correct it?  I live overseas so calling the IRS and trying to resolve this over the phone is not convenient.

Thanks

[JotikaT2]

Please see the section under "I disagree with the IRS" for steps you can take to reply to the IRS via certified mail.