2024 return missing

I always file using turbo tax desk top on my Mac. I always save my returns in original & pdf in my external drive ‘my cloud’ plus another back up thumb drive. Plus I print a copy. But I did not print the worksheets to save paper & ink assuming I could look them up digitally if need be.

well, now I need 2024. Turbo tax says it doesnt exist. And i see it in both of my backups (shaded) and neither one will open. I really need to know the cost basis I used on a rental last yr. Ugh! What is going on? Its not in my icloud either

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