turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

2024 return e-filed and accepted using desktop deluxe. PC crashed and both data file and return copy lost. Can they be recovered from TurboTax online?

2024 Form 1040
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

2024 return e-filed and accepted using desktop deluxe. PC crashed and both data file and return copy lost. Can they be recovered from TurboTax online?

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive.  They are not stored online.  If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $30 an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

2024 return e-filed and accepted using desktop deluxe. PC crashed and both data file and return copy lost. Can they be recovered from TurboTax online?

Okay. Thank you.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question