2023 taxxes dont show up on the IRS website, TurboTax says it was filed, i got the return back, if I amend will it go back to the IRS again?

[CatinaT1]

What do you mean that your 2023 return doesn't show up on the IRS website? Are you logged into your IRS account?

Are you needing to amend a return?

IRS Individual Online Account  

• Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
• With an IRS Individual Online Account, people can:
• View balance owed, payment history and schedule payments.
• Cancel scheduled payments.
• Get transcripts.
• View or create payment plans.
• See digital copies of some IRS notices.
• View key data from their most recently filed tax return, including adjusted gross income.
• Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
• View, approve and electronically sign power of attorney and tax information authorizations from their tax professional. 

[jpwalter]

So on the IRS site, I've got a non-filing verification, but I did 2023 through turbotax april ~24 of last year.

Trying to do this year and i get kickback for my AGI being different from 2023, but it matches what was submitted via turbotax.

[CatinaT1]

I'm still not sure where you are seeing this non-filing verification or what that is. See below and make sure you are entering the correct information.

The IRS uses your prior year AGI to combat fraud.   

You can find your 2023 Adjusted Gross Income (AGI) by:

• Looking at line 11 on page 1 of your 2023 Form 1040
• Requesting a transcript of your 2023 tax return from the IRS. You can request your transcript online at the following link: Get Transcript 

Please click on this TurboTax article for more information. 

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2023 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

This article will give you instruction on how to print and mail your return. 

[jpwalter]

Disregard me, so it's "recieved", but is apparently delayed beyond normal timeframe. So I have no 2023 records per the IRS.

Amending/resubmitting would likely just make that take even longer right?

[CatinaT1]

I would not amend or resubmit anything unless you are resubmitting a rejected return.

You said 2024 was rejected because of your AGI. Have you tired using line 11 on page 1 of your 2023 Form 1040? If so, have you tried using 0?

[jpwalter]

Yep used the correct AGI!

I thought about using 0 but I was worried that'd mess with future items once my 2023 documents are finally accepted by the IRS.

[CatinaT1]

Try 0 and see if it will go through. It will not screw anything up.

[303shan]

Hi @jpwalter   This same exact thing happened to me!  The IRS doesn't have my 2023 taxes, although I submitted as I have for the last 13 years with TT.  Last year was first time I've owed.  I sent in the payment and the IRS has that but not my taxes and 2024 was rejected due to AGI.  No notices on their website either.

How did you find out they "received" your 2023 taxes? I can't get through on any number.  Keep getting disconnected.  Frustrating!  Any input you can provide would be much appreciated! 

[303shan]

Hi @jpwalter - how did you find out they "received" it? I'm having the same issue and not getting anywhere with TT or the IRS. Very frustrating! 

[jpwalter]

I logged into the actual IRS.GOV website. Once I was in there they had a pending status on my taxes from last year. Checked again right now and it's actually still pending. Going with 0$ is definitely the route, still not sure if it'll need adjustment once the IRS actually "recieves" last years stuff for me.

[syates98]

I had this same exact problem. Super weird. IRS.gov says that they received my 2023 return, but that it is still being processed so I have that notice that you mentioned about no file on record. My 2024 return was rejected twice because I was inputting the AGI TurboTax had on file for my 2023 return. I got on chat with their helpdesk and ultimately was instructed to input 0 for my AGI. Felt weird but I did it anyway. The 2024 return was finally accepted afterwards; however, I still wanted to contact the IRS about my 2023 return status. I could never get through to their customer service line after multiple attempts and am worried about my information not being accurate. Not really sure what to do now.