2023 Missouri return not printing bank routing information for refund

[Bob195203]

2023 Missouri return not printing bank routing information for refund in Windows 2023 TurboTax Premier desktop edition.

[PaulaM]

Are you efiling or mailing your return? 

[Bob195203]

I'm mailing in my return.

[LeticiaF1]

First, make sure that you selected the direct deposit information and that you entered your direct deposit information in the File section of your return.  To review the bank account information you entered revisit the File section in TurboTax.

1. Go back to finish and file and choose direct deposit.
2. Delete the entered routing number by holding down backspace.
3. Manually type the routing number. This should resolve your issue.

If the return still prints with no direct deposit information, you can enter it manually on Missouri return Form MO-1040.  The account information goes on page 4, line 53.  

[Klee-Ivy]

The solution provided is still not working.  There is a button to select to use the direct deposit from the Federal form or use a different account.  I have selected both and it still does not print on the form to be mailed in.  This is an issue that needs to be resolved. We have paid for this product and it's not working properly.  It displays on the form under "Forms" but is not printing on the MO-1040 that is being mailed in.

[CatinaT1]

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