2022 tax returns. our entire family used turbo tax. i can only see my husbands/my return. how do i access my daughters?

[jstressman50]

what is turbo tax customer service phone number

[VolvoGirl]

Did you use the Online version or the Desktop installed program?  Online is only good for 1 return per account.  So if you did your return in the same account as hers then your return overwrote her return.

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

[Mike9241]

if you used online for 2022 did you use the same account for all the returns? if so, in doing so each return destroyed the previous one. only the last one remains.  With online it's one return/taxapayer per account. To do a joint return and your daughter's you need 2 accounts. They can use the same email address but need their own user ID and password. 

if you used one account, customer support won't be able to help because the first one is permanently gone and Turbotax does not have a copy. 

if you used multiple accounts here's how to recover the missing account

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-t...