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2020 Mac TT Premier freezes when printing

Overall, it's been a very error-ridden experience this year, but this is the last straw.  I've made it the whole way through, and all I want to do is print my dang return, but every time I do, all I get is the spinny beachball.

 

My printer's working fine (all I really want is a PDF for my records).

 

Seems like "printing" would be a fairly innocuous function to get right.

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5 Replies

2020 Mac TT Premier freezes when printing

Are you trying to print all the worksheets as well?  That file may be too large, so try printing a few pages at a time. 

2020 Mac TT Premier freezes when printing

I can't even get to the point where I would be able to select the pages to print.

 

If I had, I would have seen that the stupid thing didn't take any of my capital gains and I wouldn't need to file an amended return right now.

2020 Mac TT Premier freezes when printing

I have this problem too. The program hangs as soon as I choose Print. It requires a Force Quit to get out of the program.

 

So, I can't print anything. This is inexcusable in addition to other problems with this program this year.

CarissaM
Intuit Alumni

2020 Mac TT Premier freezes when printing

Please ensure the program is up to date. You can follow the instructions here to manually update the program. 

 

If you are still having the same issue after updating, please click here to contact customer support. 

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JTAXES2
New Member

2020 Mac TT Premier freezes when printing

same issue...it freezes when printing on M1 MacBook Air. I am using the latest version of the app.

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