Skip to main content
Level 2
April 16, 2020
Question

2018 AGI

  • April 16, 2020
  • 1 reply
  • 6 views

My 2019 taxes have been rejected as an incorrect AGI ON MY 2018 FORM.  Number matches the return we filed last year.  I have tried to go on the IRS website to get a transcript and it keeps telling me incorrect info.  I printed a hard copy of the return and mailed it on February 24 of 2020.  As of today I have not received my refund and when I check the IRS site with all the required info it tell me no record.  How can I get out of this loop.  How long is it taking the IRS to send refunds on mailed returns?  If it is taking more than the 7 weeks I'm currently at, fine but they still show no record?????

    1 reply

    macuser_22
    Alumni - Champ
    Alumni - Champ
    April 16, 2020

    **********************************************************************************************
    **NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Mailed returns are not being processed at all at this time. Most phone service has been curtailed.
    https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
    **********************************************************************************************

    TurboTax only gives the general IRS (most returns are processed within 21 days) date. The actual date is known only by the IRS. TurboTax also does not adjust the general date for anything on the tax return. TurboTax receives no feedback from the IRS after filing.

    The IRS says most refunds will be issued within 21 days - some faster, some longer.

    Each tax return is evaluated on it's own merits. There is no first-in-first-out. Two similar tax return submitted at the same time can have totally different processing times based on IRS criteria for examining tax returns that the IRS does not divulge.

    Some returns will be held for ID verification or other verification. The IRS will send a letter if they require more information to process your tax return.

    https://www.irs.gov/individuals/refund-timing

    Check your refund stratus here:
    https://www.irs.gov/refunds

    Check your state refund here:
    https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
    Flo 12Author
    Level 2
    April 16, 2020

    I have tried the where is my refund link and that just tells me info not matching and I know the information is correct.  But your info telling me that they are not presently processing paper returns tells me to just "shelter at home and be patient"  Thanks for the info

    macuser_22
    Alumni - Champ
    Alumni - Champ
    April 16, 2020

    @Flo 12 wrote:

    I have tried the where is my refund link and that just tells me info not matching and I know the information is correct.  But your info telling me that they are not presently processing paper returns tells me to just "shelter at home and be patient"  Thanks for the info


    Unfortunately, unless you mailed certified with return receipt (which is the only proof of mailing that the IRS accepts) or used another tracking service you have no way to know if the IRS even received the tax return.     Not much that you can do now but wait.  It would not be a good idea to mail a 2nd return because if they get them both then having two returns in the system will require special hand processing that can take 6 month or more.

    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**