Why is TurboTax not fixing the refund amounts .

Forum|Forum|7 months ago
February 5, 2026
3 replies
130 views

Why is TurboTax not fixing the system glitch that shows federal and state having the same amounts? Hundreds of people are reporting this and TurboTax has nothing to say? There is also reports of people being payed the incorrect amount for federal as well . Being scammed thousands of dollars. A lawsuit will be filed if my refund is scammed like the others . And you’ve definitely lost a long standing customer.

Best answer by KatieK7117

Please be assured that TurboTax is aware of the federal and state refunds display issue, and our team is working hard to resolve it as quickly as possible. This is strictly a visual/display issue and does not affect your actual tax return or any calculations submitted on your federal or state tax returns. To verify your correct figures, you can always view or print a PDF of your actual tax forms (such as Form 1040), which contain the official data accepted by the tax authorities.

*UPDATE: As of today, Thursday Feb 5th, this display issue has been resolved. Please post in this thread if you continue to see identical values for federal and state refunds after filing. Thank you!

rjs

Level 15

TurboTax is working on the problem.

KatieK7117

Answer

Level 9

*UPDATE: As of today, Thursday Feb 5th, this display issue has been resolved. Please post in this thread if you continue to see identical values for federal and state refunds after filing. Thank you!