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Level 13

Solved

Why is my return still pending?

Forum|Forum|5 years ago
February 18, 2021
315 replies
1358 views

Some of you have noticed an issue where your return has been in a pending status multiple days. This pending status means we noticed an issue that may have caused your return to be rejected and are doing an extra review to assess the reason it was flagged, resolve it for you, or identify what you need to do to ensure everything is accurate and your return is accepted.

If this applies to you, we will be sending you an email within 48 hours with confirmation that your return has been filed, or instructions for any additional steps that need to be taken to ensure an accurate return is filed, accepted, and you receive every dollar you deserve. We apologize again this has caused a delay in receiving your refund.

Check out this FAQ: Why is my return still pending?

Best answer by GabiU

All transmission hiccups are resolved and you should see your return accepted or rejected in 48 hours.

I am closing this thread, but if you notice your return is pending for 48+ hours with TurboTax, feel free to PM me.

If you are seeing a pending status with the IRS, please remember that the IRS is doing its best to keep up with this year's circumstances. Please refer to the IRS Website: https://www.irs.gov/refunds for updates on your personalized situation.

Show previous replies

vetsin

Level 2

@GabiU , does this mean I can still make changes to my filing if it's still pending? I found out I made a mistake on my 1095-A a few minutes after filing. Can we pull it out? Thanks!

Kkunze21

Level 2

Yeah but it says accepted both state and federal just forgot to add a couple documents w2 and school documents?

amasiker

Level 2

Where do you see pending? I Can't even see my return on the IRS website after weeks!!

jeffecohen

Level 4

I haven't filed my Fed or NYS returns yet, and after reading through this thread I'm tempted to hold off even though I have refunds coming from both. Most of the posts appear to be from people who've submitted returns in early-mid Feb. Does anyone know if the problem has been fixed for new submissions made as of now? Also, does anyone know if this problem is limited to the online or desktop version of TT?

Thanks for any info.

Slavin47

Level 2

I mistyped a ncorrect agi from 2019 on my 2020 taxes however my E-file got accepted. Should I take any measures to remedy this,?

DoninGA

Level 15

@Slavin47 wrote:

I mistyped a ncorrect agi from 2019 on my 2020 taxes however my E-file got accepted. Should I take any measures to remedy this,?

If your federal tax return was accepted by the IRS then do not worry about the 2019 AGI that was entered.

Slavin47

Level 2

Thank you for replying so soon! Of on the posts that I have been been reading it says that if you entered an incorrect AGI from the previous year then your e-file will get rejected but it was not the case for me. I was wondering why that was and should I be worried

the49sarm

Level 2

TurboTax did not email my 2020 KY tax return. I paid TurboTax $20 with my VISA card to email the state return. TurboTax did not email my return. TurboTax must return

my $20 to me since TurboTax rejected my 2020 returns saying my 2019 AGI or my PIN numbers did not match the IRS information.
so, I had to print out the 2920 forms and mail them in via USPS. TurboTax now owes me $20.00 for failure to email my 2020 KY tax return. Please repay my money, my $20.
- Melvin Howard

DoninGA

Level 15

@the49sarm wrote:

TurboTax did not email my 2020 KY tax return. I paid TurboTax $20 with my VISA card to email the state return. TurboTax did not email my return. TurboTax must return

my $20 to me since TurboTax rejected my 2020 returns saying my 2019 AGI or my PIN numbers did not match the IRS information.
so, I had to print out the 2920 forms and mail them in via USPS. TurboTax now owes me $20.00 for failure to email my 2020 KY tax return. Please repay my money, my $20.
- Melvin Howard

You have to contact TurboTax support for any Billing Issues

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

mslatinlady

Level 6

Bring your issue to the attention of the Office of the President. Here's the email address: [removed]. And here's their executive's webpage:

https://www.intuit.com/company/executives/

Ldybugzhug

Level 2

I filed on 2/13/21. When I did my return using your program and I got to the stimulus credit section, I filled in the amounts I received , $2400 and $1200 and your program said I qualified for a $1200 stimulus tax credit. It's been 3 weeks with no refund yet so I ran your program again changing NOTHING and it now says I do NOT qualify for the stimulus credit and my refund is less. Why would you make such a huge mistake like that? How do I fix YOUR mistake with the IRS so I can get my refund?

Corrierasmussen

Level 3

Man I’m going through the same thing. Been waiting since 1/27 and still nothing. Same thing with the stimulus checks. They don’t know any better than us on what to do. They never give your money’s worth here.

octobergem1950

Level 2

My return was simple - 1040-SR so why should it be flagged? If this is an issue with Turbo Tax, I will never use your site again to file taxes.

Matt90always

Level 2

Mine says accepted in email state an fed but bottom says pending makes no since inalso did this weeks ago how can I find out if it went through or if I need to correct something or what I've not heard a thing I have my order number an all I also check irs site no updates an it acts as it dont even exist so what do I do were can I find out what I need 2 do

DoninGA

Level 15

@Matt90always wrote:

Mine says accepted in email state an fed but bottom says pending makes no since inalso did this weeks ago how can I find out if it went through or if I need to correct something or what I've not heard a thing I have my order number an all I also check irs site no updates an it acts as it dont even exist so what do I do were can I find out what I need 2 do

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If your federal tax return was accepted by the IRS, on the IRS federal tax refund website you must enter Exactly the information as was entered on your 2020 federal tax return. Your Social Security number, your Filing Status and the whole dollar amount of the federal tax refund as shown on your Form 1040 Line 34.

IRS federal tax refund status website - https://www.irs.gov/refunds

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)