Turbo Tax would not know the reason there is a delay from the IRS side. You would need to follow the instructions here to contact the IRS so they can look into it.

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Dre87

Level 2

Irs website

MichelleLO

Level 15

As @CarissaM stated above, only the IRS would be able to provide information on why a return is delayed.

If you are claiming the Earned Income Tax Credit (EIC) and/or Additional Child Tax Credit, please see the below help article.

Some federal refunds are delayed due to the PATH Act

@Dre87

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Taxthequeen

Level 4

There are a lot of us that have this status on Where is My Refund. I wouldn't be concerned because there is another thread on this forum about this topic. I am also following a thread on Reddit where there are many more people experiencing this same issue. Don't let it make you concerned.

luvmy3kidz

Level 3

This is so frustrating. I've never been delayed before and don't have EITC or Child credits. I'm on day 18 of processing (accepted 2/1) and this message popped up. What's more frustrating is that apparently this is a widespread thing - FURTHER delaying refunds.

Mek2prettyMek2pretty

Level 3

If you don’t already have one, make a account in the irs website and once your done, scroll to account transcript and it may show your deposit date like it shown mine yesterday. But beings though you just filed, I don’t know how soon it may be on there. I filed 1/28

gailfriend1962

Level 2

Why has it been delayed!

Dre87

Level 2

I don't know it pop up on Tuesday 15 and my 21st day was the 17th so I think that's got something to do with it. I have to keep calling the IRS to find out.

Dre87

Level 2

I just received a message from turbotax say congrats you did it but I filed and got accepted over a month. Did anyone else get this message?

Anevans3485

Level 2

This message is on irs website. What does it mean?

Ja118

Level 2

Really

Dardar

Level 2

That’s what they told me. Best thing to do is call them

NashayLO

Level 9

Yes, you can contact the IRS at (800) 829-1040, Monday through Friday, 7:00 a.m. - 7:00 p.m. local time. I recommend calling when they first open.

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Mek2prettyMek2pretty

Level 3

I check WMR today and it said this, so I decided to checked my account on the IRS website under transcript and it told me my refund deposit date. So just check the account on the irs website everyone if your feeling discouraged. I surely was until I went on the website and Sidney into my account on irs. I hope this helps.

dmurrell0688

Level 4

You said “it said this” what did it say (WMR)?

Mek2prettyMek2pretty

Level 3

Correction: When I check WMR (where’s my refund) on the irs webpage, it told me my return processing has been delayed beyond the normal timeframe. So after I read that, I signed into my irs account on there website and then selected the account transcript tab and it told me my refund deposit date. Sorry for the typos.

AshleyC21

Level 2

I have this message and just went into my acxount transcript and it is saying I have error codes 971 and 570 so mine is delayed and it is showing my return to $400 less then what it was supposed to be. Does anyone know if this is because my place of employment for this year had me marked as married filing separately instead of single? I have never been married and not quit sure why they would put that!! THANKS

Mek2prettyMek2pretty

Level 3

You may need to check again. That’s not the date you should be receiving your deposit. I seen that same date on mine, but you have to look at where it says refund for February

Blibby76

Level 3

Maybe you can help: it says on transcript anything with - Infront means amount of refund for deposit. It shows a specify amount minus the 1400 I got for 3rd stimulus on 3/7 then it shows 2 other amounts with - Infront on April 22nd. Would that mean they r depositing the total amount on 2 different dates or the first amount on 3/7 will be it ? I have never had to see my transcript before and IRS is not helpful explaining. It

Mek2prettyMek2pretty

Level 3

So that negative $1400 is also on mine but no we would not be getting that. April 15th is considered tax day so to my knowledge I think that’s just shows us what was added into our return although we are not tax on that.

vtucker0712

Level 2

How did you all get past making an ID me account. I just want to see my transcript.

dmurrell0688

Level 4

@vtucker0712 I’d already did mine the end of last year to see my CTC payments and to set up my direct deposit. I had to do a video call with one of the reps because they couldn’t see my State ID Card (blurry). Just go to the signup link for ID.Me at IRS.gov and follow prompts. If it fails through your initial request, then request a call verification when prompted to. Hope this helps🤞🙂