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Level 1
April 27, 2020
Question

Taxes rejected

  • April 27, 2020
  • 1 reply
  • 10 views

I’m being rejected due to Publication 501. My ssn is correct on my file. Does that mean someone else has claimed me on their 2019 taxes? How would I find out, if so? What could I do about that?

1 reply

Critter
Level 15
April 27, 2020

Start by double-checking your Social Security number in TurboTax. If it's wrong, correct it and then resubmit your return. If you entered it correctly then...

 

Next check to see if you accidentally filed yourself by mistake earlier:

 

Check Your E-File Status on this Secure TurboTax websitehttps://turbotax.intuit.com/efile/efile_status_lookup.jsp


- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

 

Then if it wasn't you:      

Then it's likely that another taxpayer, inadvertently or otherwise, filed their return using your Social Security number.

 

You won't be able to fix this rejection; you'll need to file a paper return and attach a copy of the IRS form 14039 http://www.irs.gov/pub/irs-pdf/f14039.pdf

 

You "may" be the victim of tax-related identity theft.  Please see this TurboTax FAQ for information on how to proceed:

https://ttlc.intuit.com/questions/1900655-tax-related-identity-theft

 

We strongly recommend that you call the IRS Identify Theft Hotline at 1-800-908-4490. You can also click here for additional information at IRS.gov.  http://www.irs.gov/Individuals/Indications-your-identity-may-have-been-stolen-and-how-to-report-it-to-us