Tax Refund Status

Forum|Forum|6 years ago
January 28, 2020
1 reply
0 views

Filed 2018 return 03/16/19 got message it was accepted from turbo tax. Still haven't received refund only a notice that there was a delay which was 6 months ago. IRS website is an endless loop totally useless. It used to say that my refund was in progress now no information is available. Any suggestions

DavidD66

Level 15

You should contact the IRS.

Before you call, make sure you know or have the following information handy:

Social Security cards and birth dates for those who were on the return you are calling about
An Individual Taxpayer Identification Number (ITIN) letter if you don’t have a Social Security number (SSN)
Filing status – Single, Head of Household, Married Filing Joint or Married Filing Separate
Your prior-year tax return. We may need to verify your identity before answering certain questions
A copy of the tax return you’re calling about
Any letters or notices we sent you

IRS phone numbers

Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time.

Individuals:

800-829-1040

Businesses:

800-829-4933

People with hearing impairments:

800-829-4059 (TDD) See Tax Topic 102.

Exempt organizations, retirement plan administrators, and government:

877-829-5500 (Monday through Friday, 8 a.m. to 5 p.m. local time)

Estate and gift:

866-699-4083 (Monday through Friday, 8 a.m. to 4 p.m. Eastern time; Forms 706 United States Estate (and Generation-Skipping Transfer) Tax Return and 709, United States Gift (and Generation-Skipping Transfer) Tax Return only)

Excise tax function:

866-699-4096 (Monday through Friday, 8 a.m. to 6 p.m. Eastern time)

If you live outside the United States

Hours of availability vary by location. Please see our International Services page.

Face-to-face assistance

In certain areas, the IRS has local offices you may visit to receive assistance. All offices operate by appointment.

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BillR3Author

Level 2

I have tried those suggestions and can't get past the automated system it appears to be an endless loop. The automated system only provides a canned answer and nothing specific to my return.