TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

Status still Pending

Forum|Forum|5 years ago
February 13, 2021
427 replies
924 views

Why is my return still pending? I filed a few days ago and there isn’t any update. A friend filed today and their efile was accepted right away? I knew the IRS would open on the 12th but how does it make sense that someone who filed after me gets accepted right away?

Show previous replies

AndyPanda

Level 2

Same here. We filed on Feb 1, so we could be "first in line" per Turbo Tax. Our status is still showing "pending" and there is nothing we can do. We owed tax. This is holding up the purchase of a primary residence as the underwriter says we have to show proof that our electronically filed return was "accepted". SOMEONE HELP PLEASE!!!!

optopm

Level 3

Interesting as you would think since you owe tax you would be at the head of the line. I am due a refund. Something is wrong behind the scenes and turbo tax has a lot to lose if they don't make a statement on why some are accepted right away and some who filed before the 12th of feb 2021 are still pending.

Lorrraines0506

Level 5

I checked this morning and still only have one bar on the IRS website.

optopm

Level 3

I am on hold with Turbo Tax right now and the representative is telling me that the IRS is only taking returns for people who did not receive their stimulus checks and that the IRS is taking one test batch now and to wait 2 weeks. This is when I asked if Turbo Tax had submitted my return to the IRS. Uhm....this is clearly out in left field. I am currently on hold to speak with a supervisor as this response is in no way shape or form correct or acceptable.

I find this odd as I am in that category - did not receive stimulus. Thank you for pushing hard on this, very much appreciated

Brookie60

Level 3

That's not true mine is pending since 2/3 and I didn't receive the second stimulus and I filed my brother who also didn't get the stimulus and his was accepted with in 20 minutes . Mine is till pending

MC65

Level 3

I just emailed [removed]. I e-filed my federal and CA state returns on 01/28 and my federal return got accepted on 02/11. My CA return is still pending. Will keep you all posted re: his reply.

MC65

Level 3

I just spoke with someone from the CA FTB through chat and this is what she said. There CLEARLY is an issue with TT:

Manuela[3:47 PM]:

As I have explained and mentioned above, we accept returns but not processing them so the returns in pending status

Manuela[3:48 PM]:

Is there anything else I can assist you with today?

MC[3:48 PM]:

Ok, TY. What does "pending" mean exactly? Because I got an email that my federal return was accepted but I have not received that message for my CA return. So it is not accepted yet.

Manuela[3:49 PM]:

If you efiled your CA return to us and you have not received an email stating we received or accepted the return, you may want to contact your software provider

Jason707

Level 5

UPDATE:

Just checked my bank account and I have a Federal refund pending for deposit showing....2/19/21 deposit date but my bank lets me see future ACH deposits.

So yeah, something is def wrong here on the state return, somehow Turbotax did not send or make accessible the state return e-file.

Lorrraines0506

Level 5

Lol! I wouldn’t that be funny if you actually got it!?

GabiU

Level 13

*Currently researching this

Hey everyone. We're aware of your concerns.
We're working to confirm if there's an error between state e-filing and TurboTax. Once I learn more, I'll update this thread.

Thank you.

**Say "Thanks" by clicking the thumb icon in a post . **Mark the post that answers your question by clicking on "Mark as Best Answer"

ubakan

Level 3

And now my VA state return has been accepted. BUT not before being rejected at first, because.... I didn't include a valid Federal return with it. Not true! My US Federal return was accepted shortly before my VA return was rejected. And you know TurboTax for Business includes the Federal return along with the state return. So what was the solution? To re-review my Federal return. No problems found. And then to resubmit my VA return - also with NO CHANGES. Two hours later - my VA return was accepted. To repeat, there were no changes to be made to either return.

Jason707

Level 5

Just to add a small data point. For those who are waiting for state return to move out of pending status but the federal return has been accepted. And you check where's my refund on the IRS webiste and shows only 1 bar still processing....you might actually have a refund coming this Friday.

I checked my bank account and my fed return is on my upcoming deposits list for this Friday 2/19, but the IRS website shows 1 bar (still processing).

Hmeaders

Level 2

I filed my returns early and the IRS accepted my return on 2/10/2021. As of today my state, Georgia, return is just Pending. In every previous year my returns have been accepted within a day of each other. I have verified that Georgia is accepting returns. Something is up and needs to be looked at.

Hmeaders

Level 2

My state return was accepted to day around 3pm or so. When I started TT tonight it download updates and the first one was a Georgia State update dated today. Guess there was a problem and it was finally fixed.

CarissaM

Level 15

We are happy this worked out for you!

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

GabiU

Level 13

**Update**

Some of you have noticed an issue where your return has been in a pending status multiple days. This pending status means we noticed an issue that may have caused your return to be rejected and are doing an extra review to assess the reason it was flagged, resolve it for you, or identify what you need to do to ensure everything is accurate and your return is accepted.

If this applies to you, we will be sending you an email within 48 hours with confirmation that your return has been filed, or instructions for any additional steps that need to be taken to ensure an accurate return is filed, accepted, and you receive every dollar you deserve. We apologize again this has caused a delay in receiving your refund.

**Say "Thanks" by clicking the thumb icon in a post . **Mark the post that answers your question by clicking on "Mark as Best Answer"

PLM1103

Level 2

Pending issue also exists with computer software version of Turbotax, not just Turbotax online. E-filed after February 12, return still shows as pending after 5 days. Intuit needs to resolve this issue quickly and be more transparent with users. I have not received any email notification of the problem from Intuit.

Lorrraines0506

Level 5

Just and update. I checked my transcripts this morning and I have a DDD of 2/24!!!!

I am still showing one bar on IRS tracker.

She 12

Level 2

This is the email I got! Well it’s past 2/16 and now 2/18! Not HAPPY! I have a feeling we are stuck in pending purgatory I just hope it’s something they can fix because I need my refund.

Frofrohere

Level 2

Assuming everyone’s is still pending?

I filed mine with credit karma tax on 2/03 and is still pending. My girlfriend filed here with credit karma on 2/11 and hers was accepted on the 12th.

can’t get get any clear answers anywhere either.