Reject code F8962-070

Forum|Forum|4 years ago
January 25, 2022
42 replies
91 views

Every time I try to submit my taxes I receive an e-mail saying my taxes have been rejected and the following info:

"F8962-070 - The e-File database indicates that Form 8962 or a binary attachment with description containing "ACA Explanation" must be present in the return."

I did not have Marketplace Health Coverage and will not be receiving a 1095-A. Every time I click "no" to answer that question and go back and review it, my answer has been changed to "yes." I've tried MULTIPLE times today!

**I am waiting to try again on 2/3/22 as I have heard there will be a "system/software" update which should no longer cause this issue... I will update this thread with my news!**

***On 2/8/22 I followed these steps that were given on a similar thread by an "Expert" and my return was ACCEPTED. I would like to note however, following this method, you will have to "upgrade" from the free file option as this is an "extra form":

You can try to enter $1 for the 1095. This will not affect anything on your return, but having the form there may get the IRS to accept your return. To do this take the following steps:

Click Deductions and Credits
Scroll down to Medical and Click Show More
Click Start or Revisit next to the ACA
As you walk through the questions, you will be asked if you received a 1095-A. If you did NOT, click YES.
Enter 0's for the Marketplace identifier and Policy number.
Enter $1 for January monthly premium amount and SLCSP
Walk through to the end and submit your return.

TurboTax Free Edition Online

Show previous replies

Cat52

Level 2

Log into your Healthcare.gov account. Under "your existing applications " choose 2022. Click 'tax forms' from the menu on the left. Then download your 1095-a forms. Also, if you bought from a private insurance company they might be able to pull it for you as well

Cat52

Level 2

I've never try to enter incorrect information for this ( like entering $1 for the January premium) so I can't say with 100% certainty. But if you submit information that does not match the information irs has they will review it and this could cause a delay in getting your taxes back. It might be accepted, but mostly the just verify your personal information, and to see if all the required questions have been answered. Being accepted is not being approved. I'm a licensed insurance agent and have seen it plenty of times. If you try that method I hope it works for you. But you might be taking a chance. Good luck !

tmunoz

Level 13

If you do not have a Form 1095-A or a Form 8962 in your return and the rejection says that it is missing, the Marketplace may have told the IRS that you applied for coverage that you did not ultimately take, or that someone on your tax return did. Please call the Marketplace and be sure they do not have a Form 1095-A on record for anyone on the return, either by name, or by social security number. Sometimes someone else puts the wrong number on their application.

Healthcare.gov

1-800-318-2596 (TTY: 1-855-889-4325). Available 24 hours a day, 7 days a week (except holidays)