Refund

Forum|Forum|6 years ago
March 12, 2020
1 reply
1 view

I can’t see my refund on the where’s my refund or the IRS2Go it hasn’t been submitted yet what’s taking so so long??!!

VolvoGirl

Level 15

When did you file? Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?

Kaylamariewebb1

Level 2

Mine says accepted and processing. I filed on 1/30/2020 and it was accepted the next day. However I still haven’t received my state return. What is taking so long ?

DoninGA

Level 15

@Kaylamariewebb1 wrote:

Mine says accepted and processing. I filed on 1/30/2020 and it was accepted the next day. However I still haven’t received my state return. What is taking so long ?

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund