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Level 1
Apr 10, 2026 9:54 PM UTC
Question

Opening 2024

When I try to open 2024 Deluxe (desktop) it asks for an activation code even though I've already entered my password and verified the account. When I enter the code, it tells me that that code belongs to another account.

    1 reply

    CatinaT1
    Alumni - Intuit
    Apr 13, 2026 3:48 PM UTC

    You will have to call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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