Never received my 2017 refund!

Forum|Forum|6 years ago
September 24, 2019
3 replies
18 views

No text available

xmasbaby0

Level 15

DUPLICATE

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

adamairgood1

Level 2

Did you ever receive it?

JeanneLO

Level 14

@adamairgood1

If you filed your tax return with TurboTax in a prior year and it was accepted by the IRS and you never received it, you will need to contact the IRS as they issue the refunds not TurboTax. You may contact the IRS at 1-800-829-1040 please see this website article from the IRS on contact hours and information you will need to have ready when calling them: https://www.irs.gov/help/telephone-assistance.

Here are some tips when contacting the IRS:

First choose your language.
Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
Instead, press 2 for personal income tax questions.
Then press 1 for form, tax history, or payment.
Then press 3 for all other questions.
Then press 2 for all other questions to be transferred to an agent